PARTNERS

Diamond & Lanyard Partner

Platinum Partner

Gold Partner

Silver Partner

PARTNER PROFILES

Diamond & Lanyard Partner

SSP Group is a global leading operator of food & beverage outlets in travel locations employing 49,000 colleagues in around 3,000 units across 38 countries. The company specialises in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats: sit-down and quick-service restaurants, bars, cafés, lounges, and food-led convenience stores. SSP’s extensive portfolio features a mix of international, national and local brands, tailored to meet the diverse needs of our clients and customers.

SSP’s says the company’s purpose is to be the best part of the journey, and its focus is on making every journey taste better – bringing great food and welcoming hospitality to travellers across the globe. Sustainability is crucial for the group’s long-term success, and it aims to deliver positive impact for business while uniting stakeholders to promote a sustainable food travel sector.

For more information, please visit www.foodtravelexperts.com

Travel Food Services Limited (TFS) is a leading player in the fast-growing Indian airport quick-service restaurant (QSR) and lounge sectors with system-wide presence at 19 airports across India, Malaysia and Hong Kong.

The travel QSR business comprises a range of curated food & beverage concepts, adapted to cater to evolving customer demands. With a portfolio of 140 partner and

in-house brands, TFS operates 494 travel QSRs at a system-wide level across India and Malaysia as of 31 December 2025. TFS also has travel QSR outlets at select highway sites in India.

The lounge business comprises designated areas within airport terminals, accessible

primarily by first and business class passengers, members of airline loyalty programmes, select credit card and debit card holders, and members of other loyalty programmes. TFS operates a network of 37 lounges at a system-wide level across India, Malaysia and Hong Kong as of 31 December 2025.

TFS is founded by one of India’s leading hospitality players, K Hospitality Corp, and has

partnered with the UK-listed SSP Group (SSP). TFS benefits from K Hospitality Corp’s 50-year expertise across the F&B industry in the Indian sub-continent, and SSP’s 60 years of rich experience of the global travel retail market.

TFS is transforming the travel experience for travellers through a variety of cuisines

across its diverse formats of restaurants, cafes, bars, food courts and lounges.

For more information, please visit www.travelfoodservices.com/

Platinum Partner

BTA, as a subsidiary of TAV Airports, is a leading food & beverage operator across the global travel ecosystem. With 25 years of experience, the company delivers high-quality dining, retail and hospitality services designed to enhance the passenger journey. Today, BTA operates in eight countries – Türkiye, Georgia, North Macedonia, Tunisia, Oman, Latvia, Croatia and Kazakhstan – and across 15 airports, serving millions of travellers every year through a network of more than 200 locations.

Through its restaurants, cafés and bars, BTA offers a diverse range of culinary experiences inspired by both international gastronomy and local flavours. Its portfolio includes proprietary concepts as well as globally recognised franchise brands, ensuring a rich and varied offering that appeals to travellers from different cultures and backgrounds. By combining strong operational expertise with creative culinary concepts, BTA aims to transform airport dining into a memorable part of the travel experience.

Beyond its food & beverage operations, BTA’s activities extend to several complementary areas of the travel industry. These include travel retail operations, hotel management, in-flight catering services, and lounge catering solutions. Through these integrated services, BTA contributes to creating seamless and comfortable airport environments where passengers can enjoy high-quality products and services at every stage of their journey.

In 2025, BTA further expanded its international partnerships by establishing BFA, a joint venture with Fraport. Through this partnership, BTA and Fraport combine their operational expertise to manage food & beverage operations at Antalya Airport, delivering a diverse portfolio of dining concepts and enhancing the overall passenger experience at one of Türkiye’s busiest international gateways.

BTA also has its own state-of-the-art production facility, serving nearly 100 national and international brands. The facility produces a wide variety of food products and bakery items on an industrial scale while maintaining boutique-quality production and strict international hygiene standards. With a monthly production capacity reaching millions of items, BTA also supplies food products to multiple countries, reinforcing its role as a trusted partner in the global foodservice industry.

Guided by the principles of hospitality, innovation and operational excellence, BTA continuously invests in sustainable practices, quality standards and guest satisfaction. With a strong presence in international airport hubs and a growing portfolio of brands and services, BTA continues to strengthen its position as one of Türkiye’s leading food & beverage operators and a recognised player in the global travel retail and hospitality landscape.

Gold Partner

Encalm Hospitality is a leader in redefining the airport hospitality experience, blending luxury, convenience and bespoke services across India’s major airports. With a strong presence at Indira Gandhi International Airport (Delhi), Rajiv Gandhi International Airport (Hyderabad) and Manohar International Airport (Goa), Encalm continues to set new standards in hospitality for the modern traveller. Guided by a philosophy of thoughtful service and refined design, the company has built an integrated portfolio of offerings that enhance every stage of the airport journey, while expanding into a broader hospitality ecosystem across travel and lifestyle touchpoints.

At the heart of this ecosystem is a tiered network of Encalm lounges, designed to cater to diverse traveller needs, from comfortable, well-appointed spaces to more exclusive, experience-led environments. These spaces are complemented by curated culinary programmes, contemporary interiors and modern amenities that support both productivity and relaxation while in transit.

Beyond lounges, Encalm extends its service philosophy through Atithya, its personalised meet-and-assist offering designed to ensure a seamless and stress-free airport journey. From arrival and departure support to guided navigation through airport processes, Atithya delivers both efficiency and warmth. The company also strengthens its footprint through

strategic partnerships, managing and operating lounges such as the Maharaja Lounge for Air India, as well as lounges for RuPay and other leading brands. Encalm further collaborates with various international carriers, enhancing services for premium passengers.

Encalm has diversified into multiple verticals, including Encalm SkyPlates – premium in-flight dining solutions, Encalm Eats – food & beverage retail, and Encalm Hotels & Resorts, building a more comprehensive, end-to-end hospitality ecosystem that extends beyond the airport into the broader travel journey.

Encalm’s commitment to excellence has been recognised through several prestigious honours, including the PATWA International Travel Awards 2026, Travel + Leisure India’s Best Awards (2024 and 2025) for Best Airport Hospitality Services, the Condé Nast Traveller India Readers’ Choice Awards 2025, PEAKLIFE Gourmet Awards 2025, and the Today’s Traveller Award 2025 for Excellence in Personalised Airport Services.

Through its integrated approach to lounges, personalised services and curated travel experiences, Encalm continues to shape the future of airport hospitality in India.

Silver Partner

2026 marks 35 years since TRG Concessions’ first opening in Heathrow Terminal 1. Today, the company remains a trusted partner to airports, delivering best-in-class food & beverage experiences across major travel hubs.

TRG Concessions combines deep operational expertise with a strong, flexible brand portfolio spanning full-service restaurants, QSR, pubs and bars. Alongside established brands, the business creates bespoke concepts tailored to each location – designed around passenger flow, daypart demand and the unique needs of our airport partners. At the company’s core, customer service standards are industry leading.

TRG Concessions’ track record is defined by innovation, consistent outperformance of sector growth and a clear focus on the evolving expectations of the travelling consumer – where quality, speed and experience must work seamlessly together.

The company continuously invests in developing new concepts and enhancing existing brands to ensure relevance, freshness and commercial strength across every site.

At its core, TRG Concessions delivers great food, genuine hospitality and operational excellence – creating experiences that drive performance for partners and satisfaction for their passengers.

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